Driver Platform Agreement
Version 1.0 Effective Date: June 11, 2026 Operated by uDriveus, Inc. (“uDriveus”)
IMPORTANT NOTICE
THIS AGREEMENT CONTAINS IMPORTANT LEGAL TERMS INCLUDING LIMITATIONS OF LIABILITY, MANDATORY ARBITRATION, CLASS ACTION WAIVER, DRIVER RESPONSIBILITIES, INSURANCE REQUIREMENTS AND INDEPENDENT CONTRACTOR TERMS.
BY ACCESSING, REGISTERING FOR, OR USING THE UDRIVEUS PLATFORM, YOU AGREE TO BE BOUND BY THIS AGREEMENT AND ALL INCORPORATED POLICIES.
IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.
1. PLATFORM DESCRIPTION
uDriveus is a pre-scheduled transportation marketplace platform that connects independent drivers with guests seeking pre-arranged transportation-related services.
uDriveus is NOT:
- a transportation carrier;
- taxi company;
- chauffeur employer;
- dispatch operator;
- limousine company;
- motor carrier;
- common carrier;
- ride-hailing operator;
- fleet operator; or
- employer of drivers.
Drivers independently choose:
- whether to use the platform;
- when to provide services;
- which engagements to accept;
- where to operate subject to applicable law; and
- how to perform services.
Drivers are independent businesses and not employees, agents, partners, franchisees, joint venturers or representatives of uDriveus.
2. ELIGIBILITY REQUIREMENTS
To use the platform as a driver, you must:
- Be at least 25 years old;
- Possess a valid driver’s license issued by a U.S. state;
- Have at least three (3) years of continuous licensed driving experience;
- Maintain legal authorization to operate a motor vehicle in applicable jurisdictions;
- Maintain current vehicle registration where applicable;
- Maintain valid personal automobile insurance meeting minimum required limits;
- Successfully complete identity verification;
- Successfully complete background screening and motor vehicle record (“MVR”) review;
- Provide truthful and complete information;
- Maintain an active payment account for payouts; and
- Comply with all applicable federal, state, local, airport, transportation, privacy, consumer protection, and traffic laws.
uDriveus may modify eligibility standards at any time upon reasonable notice to drivers.
3. BACKGROUND CHECK & MVR AUTHORIZATION
By applying to become a driver, you authorize uDriveus and its third-party providers to:
- conduct criminal background checks;
- review motor vehicle records;
- verify identity;
- verify driving history;
- conduct ongoing monitoring where permitted by law;
- verify insurance status;
- verify licensing status;
- verify sanctions or watchlist information; and
- periodically re-screen drivers.
Drivers may be disqualified, suspended or removed based on:
- DUI or DWI offenses;
- reckless driving;
- felony violent crimes;
- sexual offenses;
- human trafficking offenses;
- fraud-related offenses;
- vehicular crimes;
- repeated moving violations;
- excessive accidents;
- license suspensions or revocations;
- unsafe driving patterns; or
- other conduct deemed inconsistent with platform safety.
uDriveus reserves sole discretion regarding driver approval and continued platform access.
If uDriveus takes adverse action based in whole or in part on information obtained through a background check or MVR review, uDriveus will comply with applicable requirements of the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.), including providing pre-adverse action notice, a copy of the consumer report and a summary of rights prior to any final adverse determination.
4. INDEPENDENT CONTRACTOR RELATIONSHIP
Drivers are independent contractors.
Nothing in this Agreement creates:
- employment;
- agency;
- joint venture;
- partnership;
- fiduciary relationship;
- franchise relationship; or
- employer-employee relationship.
Drivers:
- are not entitled to employee benefits;
- are solely responsible for taxes;
- control their own schedules;
- may work for competitors;
- may reject engagement opportunities; and
- are responsible for their own operational expenses unless otherwise agreed directly with guests.
uDriveus does not supervise, direct, or control the manner or means by which drivers perform services. uDriveus’s role is limited to establishing reasonable marketplace safety and legal compliance standards necessary for platform integrity. Drivers have the opportunity to profit or incur loss based on their own managerial skill, initiative, and investment in their business, including decisions regarding scheduling, vehicle selection, geographic focus and multi-platform participation.
5. DRIVER RESPONSIBILITIES
Drivers agree to:
- Operate lawfully and safely;
- Maintain professionalism;
- Follow all traffic laws;
- Maintain valid licensing and insurance;
- Maintain accurate account information;
- Maintain safe and roadworthy vehicles;
- Refrain from distracted driving;
- Use hands-free navigation where legally required;
- Cooperate during investigations;
- Immediately report accidents, incidents, citations, or arrests related to driving;
- Maintain required documentation;
- Refrain from harassment, discrimination, threats, or misconduct;
- Refrain from operating while impaired;
- Comply with applicable airport, venue, or transportation rules; and
- Use the platform in good faith.
Drivers remain solely responsible for:
- vehicle operation;
- vehicle maintenance;
- traffic violations;
- tolls;
- parking violations;
- fuel;
- taxes;
- insurance obligations;
- legal compliance; and
- operational decisions.
6. VEHICLE STANDARDS
Vehicles used through the platform must:
- Be legally registered;
- Be insured as required by law;
- Be maintained in safe operating condition;
- Have functioning seat belts;
- Have functioning brakes, tires, lights, and safety equipment;
- Be free from major body damage or safety defects;
- Be reasonably clean and sanitary;
- Not be salvage, rebuilt, or structurally unsafe unless expressly approved;
- Comply with applicable local vehicle regulations; and
- Be no older than twelve (12) model years at the time of registration on the platform, unless otherwise approved by uDriveus;
uDriveus may require:
- photos;
- inspections;
- documentation;
- maintenance verification; or
- additional review at any time.
uDriveus reserves the right to reject or remove vehicles in its sole discretion.
7. INSURANCE REQUIREMENTS
Drivers must maintain active personal automobile insurance satisfying applicable legal minimums and any additional platform requirements. Drivers are strongly encouraged to obtain a rideshare or commercial endorsement on their personal auto policy. Drivers acknowledge that their personal auto insurance may not provide coverage during TNC-related activities, and drivers should notify their personal insurer that they are engaged in transportation network company services.
Drivers must maintain, at a minimum, the following coverage limits during all periods when the driver is not logged into the uDriveus platform:
- $100,000 bodily injury per person;
- $300,000 bodily injury per occurrence;
- $50,000 property damage.
During Period 1 (the period during which Driver is logged into the uDriveus platform and available but has not accepted a trip request), uDriveus or its designee shall maintain contingent liability coverage providing at least: $50,000 bodily injury per person; $100,000 bodily injury per occurrence; and $25,000 property damage per occurrence, or such higher amounts as required by applicable state law. Driver’s personal insurance shall be primary during this period.
During Period 2 (the period during which driver has accepted a trip request) and Period 3 (the period during which the guest is in the vehicle), uDriveus or its designee shall maintain primary automobile liability coverage of not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage, and uninsured/underinsured motorist coverage where required by applicable state law.
Insurance requirements may vary by state. Drivers operating in Florida, Texas, Arizona, New Mexico or other jurisdictions with specific TNC insurance mandates must comply with the applicable state requirements, which are incorporated herein by reference and may be further detailed in an applicable State Addendum.
Drivers must:
- upload proof of insurance;
- maintain continuous coverage and upload updates;
- notify uDriveus of cancellations or lapses;
- cooperate with insurance investigations; and
- maintain truthful insurance information.
uDriveus may verify insurance periodically, and will reserve the right to suspend services.
uDriveus shall maintain the insurance coverages described above for Periods 1, 2 and 3. Such coverage shall be primary during Periods 2 and 3 and may be contingent during Period 1. uDriveus’s coverage does not replace the driver’s personal insurance obligations for periods when the driver is not logged into the platform or as otherwise required by law.
Drivers understand:
- coverage availability may vary by jurisdiction;
- coverage may contain exclusions;
- personal insurers may deny claims; and
- drivers remain independently responsible for maintaining lawful insurance.
8. SAFETY & CONDUCT STANDARDS
Drivers must prioritize passenger and public safety at all times.
Prohibited conduct includes:
- driving under the influence of drugs or alcohol;
- possession or use of illegal drugs;
- harassment or discrimination;
- threats or violence;
- sexual misconduct;
- unsafe driving;
- distracted driving;
- fraud;
- impersonation;
- carrying illegal weapons;
- human trafficking;
- transporting prohibited items; or
- any unlawful conduct.
uDriveus maintains a zero-tolerance policy for impaired driving.
Drivers may be immediately suspended pending investigation for safety-related complaints or incidents.
Drivers agree to cooperate fully with safety investigations.
9. INCIDENT REPORTING
Drivers must report incidents immediately through the platform or designated reporting channels.
Reportable incidents include:
- accidents;
- injuries;
- guest complaints;
- citations;
- arrests;
- criminal investigations;
- insurance claims;
- threats;
- safety incidents;
- property damage; or
- media inquiries.
Failure to timely report incidents may result in suspension or permanent removal.
uDriveus reserves the right to cooperate with law enforcement, insurers, regulators, and governmental agencies.
10. GPS, TELEMATICS & DATA CONSENT
Drivers acknowledge and consent that uDriveus may collect, process, monitor, store, and analyze:
- GPS location data;
- route information;
- trip duration;
- usage information;
- telematics data;
- device information;
- communication metadata; and
- operational safety data.
Data may be used for:
- platform functionality;
- fraud prevention;
- safety investigations;
- insurance purposes;
- legal compliance;
- analytics;
- dispute resolution;
- risk management; and
- service improvements.
Drivers consent to electronic communications and electronic records.
uDriveus’s collection and use of data, including biometric identifiers where applicable, shall comply with all applicable data privacy laws, including the Texas Capture or Use of Biometric Identifier Act (Tex. Bus. & Com. Code § 503.001), and any other applicable state privacy statutes. Where separate consent is required by law for the collection of specific categories of data (including but not limited to biometric data, precise geolocation data or sensitive personal information), uDriveus shall obtain such consent through a mechanism that is separate and conspicuous from this Agreement.
11. PAYMENT & PLATFORM FEES
uDriveus may charge service fees, platform fees, processing fees, or other disclosed charges.
Drivers authorize uDriveus and its payment processors to:
- facilitate payments;
- deduct authorized fees;
- reverse payments for fraud or errors; and
- withhold amounts required by law or dispute processes.
Drivers are solely responsible for:
- tax reporting;
- income taxes;
- self-employment taxes;
- licensing obligations; and
- accounting obligations.
uDriveus will issue required tax forms.
12. DRIVER INCENTIVE TERMS
uDriveus may offer promotional incentives including sign-up bonuses or referral bonuses.
Unless otherwise specified in writing:
- Sign-Up Bonus:
- Drivers may qualify for a $1,000 sign-up bonus after completion of fifty (50) qualifying completed trips within ninety (90) days of platform activation;
- Trips deemed fraudulent, canceled, duplicated, manipulated, self-booked or otherwise invalid do not qualify.
- Referral Bonus:
- Drivers may qualify for a $50 referral bonus after a referred driver completes five (5) qualifying completed trips within sixty (60) days of the referred driver’s platform activation.
Drivers may dispute a bonus disqualification determination by submitting a written appeal to uDriveus within fifteen (15) days of receiving notice of disqualification. uDriveus shall review and respond to such appeals within thirty (30) days.
uDriveus reserves the right to:
- investigate fraud;
- withhold payments;
- reverse payments;
- modify or terminate incentive programs; or
- disqualify participants.
Bonuses constitute taxable income. uDriveus will report bonus payments as required by law, including on IRS Form 1099 where applicable. Drivers are solely responsible for all tax obligations arising from bonus payments.
13. PLATFORM ACCESS & DEACTIVATION
uDriveus may suspend, restrict, deactivate or terminate access to the platform at any time for reasons including:
- safety concerns;
- policy violations;
- insurance issues;
- expired documentation;
- legal compliance concerns;
- fraud;
- criminal conduct;
- excessive complaints;
- unsafe behavior;
- non-cooperation;
- reputational risk; or
- operational concerns.
uDriveus may investigate incidents prior to taking action but reserves the right to immediately suspend access where safety or legal concerns exist.
Nothing in this Agreement guarantees continued access to the platform.
14. COMPLIANCE WITH LAWS
Drivers are solely responsible for complying with:
- federal laws;
- state laws;
- local ordinances;
- airport regulations;
- transportation regulations;
- insurance laws;
- tax laws;
- vehicle laws;
- consumer protection laws;
- privacy laws; and
- licensing requirements.
Drivers acknowledge that laws may vary by jurisdiction.
uDriveus does not guarantee legal eligibility in any jurisdiction.
15. NO GUARANTEE OF EARNINGS
uDriveus makes no guarantee regarding:
- earnings;
- engagement volume;
- profitability;
- platform demand;
- guest availability; or
- financial outcomes.
Any earnings examples are illustrative only.
16. DISCLAIMERS
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UDRIVEUS DISCLAIMS ALL WARRANTIES INCLUDING:
- MERCHANTABILITY;
- FITNESS FOR A PARTICULAR PURPOSE;
- NON-INFRINGEMENT;
- AVAILABILITY;
- ACCURACY;AND
- UNINTERRUPTED OPERATION.
uDriveus does not guarantee:
- guest behavior;
- payment collection;
- booking availability;
- route safety;
- third-party conduct; or
- insurance coverage.
17. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UDRIVEUS AND ITS AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, INVESTORS, LICENSORS, SERVICE PROVIDERS AND AGENTS SHALL NOT BE LIABLE FOR:
- INDIRECT DAMAGES;
- INCIDENTAL DAMAGES;
- SPECIAL DAMAGES;
- CONSEQUENTIAL DAMAGES;
- PUNITIVE DAMAGES;
- LOST PROFITS;
- LOSS OF DATA;
- PERSONAL INJURY;
- PROPERTY DAMAGE;
- VEHICLE DAMAGE;
- BUSINESS INTERRUPTION; OR
- THIRD-PARTY CONDUCT.
UDRIVEUS’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNTS EARNED BY UDRIVEUSFROM THE APPLICABLE DRIVER THROUGH THE PLATFORM DURING THE SIX (6) MONTHS PRECEDING THE CLAIM; OR (II) ONE THOUSAND DOLLARS ($1,000).
THE FOREGOING LIMITATIONS SHALL NOT APPLY TO (A) UDRIVEUS’S OBLIGATIONS UNDER APPLICABLE INSURANCE PROVISIONS, (B) LIABILITY ARISING FROM UDRIVEUS’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD, OR (C) ANY LIABILITY THAT CANNOT BE LIMITED BY APPLICABLE LAW.
18. INDEMNIFICATION
Drivers agree to defend, indemnify, and hold harmless uDriveus and its affiliates, officers, directors, shareholders, employees, contractors, service providers, insurers, investors, and agents from claims, liabilities, damages, losses, costs, fines, penalties and expenses arising from:
- driver conduct;
- vehicle operation;
- legal violations;
- injuries;
- accidents;
- property damage;
- insurance disputes;
- guest claims;
- tax obligations; or
- breaches of this Agreement.
19. DISPUTE RESOLUTION & ARBITRATION
To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to this Agreement or the use of the UDriveus platform shall be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in the county where the driver principally operates, or at the driver’s election, by telephone or videoconference.
Drivers waive:
- jury trial rights;
- class action participation;
- collective proceedings; and
- representative actions.
Arbitration shall be conducted confidentially. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration provision, including whether any claim is subject to arbitration (delegation clause), except as otherwise provided in our Website Terms & Conditions. The arbitrator may award any relief that a court of competent jurisdiction could award, including injunctive or declaratory relief, but only on an individual basis. Before commencing any arbitration or filing any claim, each party agrees to provide the other party with written notice of the Dispute (“Notice of Dispute”) and to engage in good-faith negotiations for a period of thirty (30) days following receipt of such notice. A Notice of Dispute must describe the nature and basis of the claim and the relief sought. This informal dispute resolution requirement is a condition precedent to filing any arbitration demand.
Fee Allocation. uDriveus shall pay all AAA filing fees, administration fees, and arbitrator fees in excess of the first $50, which the driver shall pay (equivalent to a court filing fee). If the arbitrator determines that a claim was frivolous or brought for an improper purpose, the arbitrator may reallocate fees. Each party shall bear its own attorneys’ fees unless the arbitrator awards fees to the prevailing party as permitted by applicable law.
Opt-Out Right. Drivers may opt out of this arbitration provision by delivering written notice to uDriveus at contact@udriveus.com within thirty (30) days of first accepting this Agreement. The opt-out notice must include the driver’s name, address, phone number, and a clear statement that the driver wishes to opt out of arbitration. Opting out will not affect the driver’s ability to use the platform.
Small Claims Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdictional limits of such court, provided the action remains in small claims court and is not removed or transferred to a court of general jurisdiction.
Either party may seek temporary or preliminary injunctive relief from a court of competent jurisdiction for claims involving intellectual property infringement, misappropriation of trade secrets, or unauthorized use of the platform, without waiving the right to arbitrate.
If any portion of this arbitration provision is unenforceable, remaining provisions shall remain enforceable to the maximum extent permitted by law.
20. ELECTRONIC SIGNATURES & CLICKWRAP CONSENT
Drivers consent to:
- electronic records;
- electronic signatures;
- digital communications;
- clickwrap agreements; and
- online delivery of notices.
Electronic acceptance shall have the same legal effect as handwritten signatures.
21. PRIVACY
Driver information shall be handled in accordance with uDriveus’s Privacy Policy, available at [INSERT URL] (as updated from time to time). By using the platform, drivers consent to the collection, use, and disclosure of information as described in the Privacy Policy.
uDriveus may disclose information:
- to payment processors;
- insurers;
- regulators;
- background check providers;
- law enforcement;
- courts; or
- as otherwise permitted by law.
22. MODIFICATIONS
uDriveus may modify this Agreement or incorporated policies at any time. For material modifications, UDriveus will provide at least thirty (30) days’ advance written notice via email to the driver’s registered email address and/or in-app notification prior to the effective date of such modifications. For non-material modifications, UDriveus will provide reasonable notice through available communication channels.
Continued use of the platform after the effective date of modifications constitutes acceptance. Material modifications to the arbitration provision (Section 19) shall not apply to disputes that arose prior to the modification and shall require renewed affirmative consent through the platform.
23. SEVERABILITY
If any provision is found unenforceable, remaining provisions shall remain enforceable to the fullest extent permitted by law.
24. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-laws principles, except that (a) the Federal Arbitration Act (9 U.S.C. §§ 1-16) shall govern the interpretation and enforcement of the arbitration provision in Section 19, and (b) applicable state transportation network company statutes and regulations of the state in which the driver operates shall govern insurance, licensing, permitting and operational requirements to the extent they impose mandatory obligations.
25. ENTIRE AGREEMENT
This Agreement, together with the Privacy Policy, State Addenda and all other incorporated policies and disclosures, constitutes the entire agreement between the parties regarding platform use and supersedes all prior or contemporaneous communications, representations or agreements, whether oral or written.
26. INTELLECTUAL PROPERTY
The uDriveus platform, including all software, algorithms, interfaces, content, trademarks, trade names, logos, and intellectual property therein, is and shall remain the exclusive property of uDriveus, Inc. and its licensors. Nothing in this Agreement grants the driver any ownership interest in or license to use uDriveus’s intellectual property except the limited, non-exclusive, non-transferable, revocable right to access and use the platform application in connection with providing transportation services as contemplated herein.
Drivers shall not: (a) copy, modify, reverse engineer, decompile or create derivative works of any portion of the platform; (b) use UDriveus’s name, logo, or marks without prior written consent; (c) scrape, harvest or collect data from the platform through automated means; or (d) sublicense, transfer or assign their platform access to any third party.
27. CONFIDENTIALITY
Drivers may receive or have access to confidential and proprietary information of UDriveus, including but not limited to pricing methodologies, algorithms, guest data, business strategies, driver metrics, and platform analytics (“Confidential Information”). Drivers shall not disclose, publish or disseminate Confidential Information to any third party, nor use Confidential Information for any purpose other than performing services through the platform. This obligation shall survive termination or deactivation of platform access.
Drivers shall not access, store, or use guest personal information (including names, addresses, phone numbers, payment information, or trip history) for any purpose other than completing an accepted trip. Upon deactivation or termination of platform access, drivers shall promptly delete any guest information in their possession.
28. NON-SOLICITATION
While using the platform and for a period of six (6) months following deactivation or termination of platform access, drivers shall not directly or indirectly solicit, divert or attempt to divert any guest with whom the driver was connected through the uDriveus platform for the purpose of providing transportation services outside of the platform. Drivers shall not distribute business cards, promotional materials or contact information to guests for the purpose of circumventing the platform.
29. ACCESSIBILITY AND NON-DISCRIMINATION
Drivers shall comply with all applicable federal, state, and local laws prohibiting discrimination, including Title II of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), and applicable state civil rights statutes. Drivers shall not refuse service, charge different rates, or provide inferior service based on race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, marital status, veteran status or any other characteristic protected by applicable law.
Drivers shall accommodate passengers with disabilities to the extent required by law, including transporting service animals regardless of the driver’s personal preferences or allergies, providing reasonable assistance with mobility devices, and waiting a reasonable time for passengers who may require additional time to enter or exit the vehicle. Refusal to accommodate passengers with disabilities or service animals may result in immediate deactivation.
30. FORCE MAJEURE
Neither party shall be liable for failure or delay in performing obligations under this Agreement (other than payment obligations) to the extent such failure or delay results from causes beyond the party’s reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, government orders, civil or labor unrest, terrorism, cyberattacks, power outages or telecommunications failures. The affected party shall provide prompt notice and use commercially reasonable efforts to resume performance.
DRIVER ACKNOWLEDGEMENT
BY CLICKING “I AGREE,” REGISTERING, ACCESSING, OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT:
- You have read and understood this Agreement;
- You are legally capable of entering contracts;
- You agree to all incorporated policies;
- You consent to electronic signatures;
- You understand that you are an independent contractor;
- You understand that uDriveus is a transportation marketplace platform;
- You understand that uDriveus is not your employer;
- You understand that access to the platform may be suspended or terminated;
- You understand that driving carries inherent risks;
- You agree to comply with applicable laws and platform standards.
- You understand your obligations regarding confidentiality, non-solicitation, and intellectual property;
- You understand and agree to the non-discrimination and accessibility requirements of this Agreement;
- You have been informed of your right to opt out of arbitration within thirty (30) days.
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